Allied HealthAI-native operations for Allied Health
Allied health practice software — Medicare, DVA & NDIS on one diary
For practice principals and clinic managers tired of patching together a booking system, a billing system, and a separate NDIS workflow. Online booking, encrypted session notes, MBS and DVA claiming, HICAPS, HealthLink, MHCP/EPC tracking, telehealth, and AHPRA credential expiry sweeps — for single-discipline clinics and multi-site practices that also serve NDIS participants.
Physio, OT, Speech, Psychology & more
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Capabilities
What Allied Health teams get
Production-ready depth for this funding stream — rostering, claims, compliance, forms, and documentation. Shared with your other programs only when you choose to enable them.
Practice operations
- Practice today dashboard — appointments and actions at a glance
- 12 allied health disciplines (physio, OT, speech, psych & more)
- Appointments, episodes of care & practitioner caseload
- Group sessions with attendance and session documentation
- No-show and cancellation tracking with fee capture
- Referral SLAs and admissions waitlist visibility
- Multi-discipline and multi-site practice support
- Staff calendar and availability for employed clinicians
- Online booking preview for future public embed
- Fee schedules and private billing
- Bulk staff invites and custom roles
- Clinical leads scoped to Allied Health when you run NDIS or Home Care too
Billing & funders
- Medicare bulk bill and patient claims (MBS item numbers)
- DVA claiming (Gold & White card items)
- HICAPS membership checks and gap claiming
- NDIS claiming where clients are plan-managed or self-managed
- Item validation against schedule and referral rules
Clinical documentation
- AES-256 encrypted session notes (never sent to external AI)
- GP referral letters — draft, review, and send
- Treatment plans and goal tracking
- Intake, consent & discipline-specific form templates
- Forms and documents progress on every client and clinician profile
- Send a secure link when someone else needs to finish paperwork
- Risk assessments and clinical documents
- AI draft SOAP-style summaries for clinician review only
Integrations
- HICAPS Go terminal / cloud lane
- Medicare / DVA B2B claiming dashboard
- HealthLink secure messaging (referrals & reports)
- My Health Record view and document upload
- TIS National interpreter booking
- MHCP & EPC referral session counts and GP review letters
- WorkCover and insurer pathways (sandbox for validation)
- Migration from common practice management systems
Telehealth & compliance
- Telehealth sessions with suggested Medicare telehealth items
- AHPRA registration tracking (expiry and status)
- CPD hours per discipline and registration year
- Inbound referral management
- Reports and practice compliance exports
On mobile too
Allied Health modules appear in CareOS Worker and CareOS Family where roles and permissions allow — field shift workflows, manager live views, coordinator claims, and family document signing on the same record.
Explore mobile apps →Compliance
Built for auditors and quality teams
Evidence mapping, expiry tracking, and reportable incident workflows — not spreadsheets on the side.
- AHPRA registration (all disciplines, expiry, status tracking)
- Onboarding checklists — forms, documents, and profile fields with clear progress
- CPD hours (per discipline, registration year tracking)
- Medicare item numbers (MBS billing) & telehealth items
- DVA billing (Gold & White card)
- MHCP & EPC session limits with GP review triggers
- Session notes (AES-256 encrypted, never sent to external AI)
- HealthLink and My Health Record audit trails
The AI OS for Allied Health
AI built for Allied Health, governed end-to-end
Draft SOAP-style session summaries from clinician notes for review before the record is finalised — without sending encrypted session content to external models.
Common questions
Allied Health software — frequently asked
Pulled from real procurement and demo questions. FAQ schema is emitted alongside this section so the answers Google reads match what you see.
- What is allied health software, and how is CareOS different?
- Allied health software is the practice management system a clinic or community allied health team uses for online booking, diary, clinical notes, billing across Medicare/DVA/HICAPS/NDIS, and AHPRA registration tracking. CareOS covers the same depth as a clinic-first product, but adds NDIS-funded episode tracking, NDIS provider rostering when needed, and a shared Person record across NDIS and aged care arms — for practices that share clients across funding streams or that grow into registered NDIS provider work.
- Which allied health disciplines does CareOS support?
- Twelve disciplines including physiotherapy, occupational therapy, speech pathology, psychology, podiatry, dietetics, exercise physiology, audiology, and social work. Discipline-specific framing is available at /allied-health/disciplines for the most-searched specialties — physiotherapy, occupational therapy, speech pathology, and psychology — each with AHPRA Board (or SPA for speech) credential tracking and discipline-aware MBS rules.
- Are clinical session notes ever sent to external AI services?
- No. AES-256 encrypted clinical session notes are never sent to external AI APIs under any circumstances — this is a hard product contract, not a configuration toggle. AI features that assist documentation operate only on structural metadata (session type, goal IDs, duration), and every AI-drafted output is labelled and held for clinician review before finalisation. See /responsible-ai for the full AI governance contract.
- Can I bill Medicare, DVA, NDIS, and private clients on the same diary?
- Yes. Medicare bulk-billing and patient claims for MBS items, DVA Gold and White card billing, NDIS-funded plan-managed and self-managed episodes, HICAPS Go gap claiming for private health, and WorkCover/TAC pathways all sit on the same diary with funder-aware billing rules per session — without exporting between products.
- Are AHPRA registration and CPD tracked?
- Yes. AHPRA registration with status, conditions, and renewal expiry, plus CPD hours per registration year, sit on the practitioner record alongside NDIS Worker Screening for clinicians who also work with NDIS participants. Speech pathologists are tracked via Speech Pathology Australia (SPA), the discipline’s self-regulating body. Credential expiry sweeps surface upcoming renewals before they impact rostering.
- How does AI help allied health practices in CareOS?
- AI drafts SOAP-style session summaries from structural metadata for clinician review, pre-validates Medicare claim items against MBS rules and telehealth eligibility before submission, and assists telehealth post-session captioning. The encrypted clinical body is never sent to external AI APIs — a key procurement differentiator for practices that share clients with NDIS or aged care arms.
- Can a clinic that delivers NDIS-funded therapy use the same product as a registered NDIS provider?
- Yes. Plan-managed and self-managed NDIS-funded episodes record alongside Medicare and DVA episodes on the same Person record. Practices that grow into registered NDIS provider work add NDIS rostering, SCHADS payroll, support coordination, and Practice Standards evidence in the same product without a second platform fee.
Pricing
Allied Health from $10/worker/mo
Allied Health is a complete module — platform core plus this program only. You are not charged for other funding streams until you enable them. Add a second program for 20% off add-ons, or all three for 45% — lower per-worker cost as you grow, not a penalty for running more.
Build your estimate →Go deeper on Allied Health
Running NDIS, Home Care, or Allied Health together? See how one record works across all three.
Looking by state? See Allied Health in NSW, VIC, QLD, and WA.