Who can submit a Find support request?

Participants, families, carers, and support coordinators in Australia can submit a request. You describe the supports you need, your general location, and how support is funded — without publishing your name on a public board.

What happens after I submit?

You receive a confirmation email with a private status link. Registered providers with matching capacity may send offers. You review each offer and choose whether to share your contact details — providers cannot see your contact until you accept.

Can I request a specific provider?

Yes. From Browse provider capacity, open a listing and use Request this support. Your request is routed only to the provider who published that listing.

What does provider capacity mean on CarePlace?

Capacity listings show that a registered provider has availability for certain support types in a suburb and state. Listings do not include participant names or care plans — only what the provider chooses to publish about their availability.

Back to CarePlace

CarePlace · Find support

Find disability & aged care support

Tell us what you're looking for in plain language. We'll match your de-identified request with registered providers who have capacity — free, and you choose who receives your contact details.

Browse provider capacity →

Find support — FAQs

Who can submit a Find support request?: Participants, families, carers, and support coordinators in Australia can submit a request. You describe the supports you need, your general location, and how support is funded — without publishing your name on a public board.
What happens after I submit?: You receive a confirmation email with a private status link. Registered providers with matching capacity may send offers. You review each offer and choose whether to share your contact details — providers cannot see your contact until you accept.
Can I request a specific provider?: Yes. From Browse provider capacity, open a listing and use Request this support. Your request is routed only to the provider who published that listing.

CareOS surfaces provider capacity and support needs. CareOS does not employ, vet, or guarantee any worker or provider, and is not a party to any care arrangement.