CareOS vs CareMaster
Aged care
CareMaster pricing
Traditional per-site or per-bed licensing; quote-based
CareOS pricing
Published per program on /pricing. Pay only for programs you enable; bundle discounts with two or three programs.
What CareMaster does well — and where teams look elsewhere
Even where teams switch, the incumbent usually got something right first. We name what.
Where CareMaster is strong
- Deep aged care and residential workflows
- Familiar to long-running residential providers
- Care minutes and quality reporting heritage
Where teams look elsewhere
- NDIS disability rostering and claiming are not native
- Allied health practice billing is typically a separate clinic system
- Modern participant/family mobile experience may require add-ons
- Multi-program organisations often maintain duplicate client records
Feature comparison
| Capability | CareMaster | CareOS |
|---|---|---|
| Residential & HCP | Core | HCP, CHSP, SaH, residential beds |
| SIRS workflows | Established | Priority 1 & 2 with deadlines |
| My Aged Care claims | Supported | Referral inbox, MAC ID, reconciliation |
| NDIS on same record | Not native | Same Person + NDIS module |
| Allied health | Separate product | Medicare/DVA/NDIS episodes |
| Shift board (coverage) | Varies | Built-in with compliance publish |
| AI documentation | Limited | Optional governed Intelligence |
| Data hosting | Vendor-dependent | AU Sydney primary, Melbourne DR |
A typical migration is weeks, not quarters
CareMaster migrations follow a published playbook with parallel-run before live cutover. Typical timeline: 6 weeks.
CareMaster remains a strong choice for residential-first operators. CareOS suits organisations adding NDIS or allied health, or replacing multiple siloed systems with one Australian-hosted record and roster.
CareMaster vs CareOS — frequently asked
Pulled from real procurement and demo questions. FAQ schema is emitted alongside this section.
- Is CareOS a good CareMaster alternative?
- Established aged care and residential care management software CareOS is purpose-built for Australian NDIS, aged care, and allied health providers — full depth per program with one person record across funding streams.
- Why do providers switch from CareMaster to CareOS?
- CareMaster remains a strong choice for residential-first operators. CareOS suits organisations adding NDIS or allied health, or replacing multiple siloed systems with one Australian-hosted record and roster.
See CareOS against your real workflow
A 30-minute walkthrough using your service mix, funder mix, and team size — no slideware. We will be honest if CareMaster is the better fit for your stage.