CareOS vs Lumary
NDIS
Lumary pricing
Enterprise-style licensing; typically quote-based
CareOS pricing
Published per program on /pricing. Pay only for programs you enable; bundle discounts with two or three programs.
What Lumary does well — and where teams look elsewhere
Even where teams switch, the incumbent usually got something right first. We name what.
Where Lumary is strong
- Broad disability sector footprint
- Participant CRM and service delivery workflows
- Configurable for larger multi-site organisations
Where teams look elsewhere
- Implementation and change management can be lengthy
- Aged care Quality Standards and MAC workflows are not the core product
- Allied health practice tools (MBS, encrypted clinical notes) sit outside typical scope
- Pricing and AI capabilities are less transparent on the public site
Feature comparison
| Capability | Lumary | CareOS |
|---|---|---|
| NDIS participant CRM | Mature | Person record + enrollments + goals |
| Rostering & SCHADS | Available | Roster, timesheets, SCHADS Award 2010 |
| PACE claiming | Supported | PACE + PRODA with budget hard blocks |
| Aged care / SIRS | Not primary | SIRS, Quality Standards, residential |
| Allied health | Not primary | Full practice module |
| Time to value | Longer enterprise rollouts | Modular — enable one program first |
| Published pricing | Quote-led | Public /pricing with bundle discounts |
| Mobile worker + family | Available | Worker + person/family apps included |
A typical migration is weeks, not quarters
Lumary migrations follow a published playbook with parallel-run before live cutover. Typical timeline: 6 weeks.
Lumary fits large disability-only organisations with budget for enterprise rollout. CareOS targets providers who want NDIS depth without paying for home care or allied health until needed — and smaller teams that want transparent per-program pricing.
Lumary vs CareOS — frequently asked
Pulled from real procurement and demo questions. FAQ schema is emitted alongside this section.
- Is CareOS a good Lumary alternative?
- Disability and community services platform with CRM-style participant management CareOS is purpose-built for Australian NDIS, aged care, and allied health providers — full depth per program with one person record across funding streams.
- Why do providers switch from Lumary to CareOS?
- Lumary fits large disability-only organisations with budget for enterprise rollout. CareOS targets providers who want NDIS depth without paying for home care or allied health until needed — and smaller teams that want transparent per-program pricing.
See CareOS against your real workflow
A 30-minute walkthrough using your service mix, funder mix, and team size — no slideware. We will be honest if Lumary is the better fit for your stage.