CareOS vs ShiftCare
NDIS
ShiftCare pricing
Per-user subscription; quote or published tiers depending on plan
CareOS pricing
Published per program on /pricing. Pay only for programs you enable; bundle discounts with two or three programs.
What ShiftCare does well — and where teams look elsewhere
Even where teams switch, the incumbent usually got something right first. We name what.
Where ShiftCare is strong
- Strong NDIS rostering and mobile worker workflows
- Established presence with Australian disability providers
- Shift-focused UX coordinators know quickly
Where teams look elsewhere
- NDIS-centric — aged care (HCP/CHSP/SaH) and allied health are out of scope
- Separate products often needed for MAC claims, SIRS, or practice billing
- No unified person record when clients also receive home care or allied health
- Forms, plan management depth, and PACE/PRODA claiming vary by integration
Feature comparison
| Capability | ShiftCare | CareOS |
|---|---|---|
| NDIS rostering | Core strength | Core — roster, shift board, mobile worker |
| PACE / PRODA claiming | Varies / add-ons | Built-in batches and pre-validation |
| Plan management (3 pathways) | Limited | Self, plan-managed, NDIA-managed |
| Aged care (HCP, CHSP, SaH) | Not in product | Full program module |
| Allied health billing | Not in product | Medicare, DVA, NDIS episodes |
| One person record | NDIS participant focus | Person across all enabled programs |
| Practice Standards evidence | Partial | Nine standards mapping + export |
| Governed AI (claim check, notes) | Limited / third-party | Optional Intelligence bundle |
A typical migration is weeks, not quarters
ShiftCare migrations follow a published playbook with parallel-run before live cutover. Typical timeline: 4 weeks.
Providers often evaluate ShiftCare when rostering is the pain point but later need plan management, claiming, or a second system for home care. CareOS starts at full NDIS depth and lets you add aged care or allied health on the same record when you are ready — with bundle pricing instead of a second platform fee.
ShiftCare vs CareOS — frequently asked
Pulled from real procurement and demo questions. FAQ schema is emitted alongside this section.
- Is CareOS a good ShiftCare alternative?
- NDIS-focused rostering and workforce management for disability providers CareOS is purpose-built for Australian NDIS, aged care, and allied health providers — full depth per program with one person record across funding streams.
- Why do providers switch from ShiftCare to CareOS?
- Providers often evaluate ShiftCare when rostering is the pain point but later need plan management, claiming, or a second system for home care. CareOS starts at full NDIS depth and lets you add aged care or allied health on the same record when you are ready — with bundle pricing instead of a second platform fee.
See CareOS against your real workflow
A 30-minute walkthrough using your service mix, funder mix, and team size — no slideware. We will be honest if ShiftCare is the better fit for your stage.