Compare
CareOS vs Splose
Australian allied health practice management with NDIS-aware billing
Allied healthNDIS
At a glance
CareOS vs Splose, in five rows
The five questions buyers ask before drilling into the feature comparison. Same five rows on every upgraded compare page so you can scan multiple options quickly.
| Dimension | Splose | CareOS |
|---|---|---|
| Origin | Australian allied health SaaS | Australian healthcare operations platform (AU-built, AU-hosted) |
| Programs covered | Allied health + NDIS-funded plan-managed billing | Allied health + NDIS provider + Aged care on one record |
| Pricing model | Per-practitioner published tiers | Per-program publication; bundle discounts at 2 and 3 programs |
| AU data residency | AU hosting (confirm with vendor for region/DR) | Sydney primary + Melbourne DR; clinical notes never leave AU |
| AI clinical notes | AI scribe drafts session content | Governed AI assists; AES-256 clinical bodies excluded from external AI |
Honest read
When Splose is the right answer
This block is here on purpose. Most "alternatives" pages read as biased — we list the buyer profiles where Splose is the better fit so you can self-select.
Stay on Splose if…
- Solo or small allied health clinic with no NDIS provider rostering needs and no aged care exposure
- You want a single-purpose practice product with minimal multi-program complexity
- You prefer an AI scribe that drafts directly from session audio and you accept the data-handling trade-off that involves
- Your team will not grow into NDIS support coordination, SIL, SCHADS payroll, or Practice Standards evidence assembly
Choose CareOS if…
- You also serve NDIS-funded clients in homes or community and need shared rostering with allied health appointments
- You expect to need PACE/PRODA claiming, plan management workflows, or registered NDIS provider compliance within 12 months
- Encrypted clinical notes that are explicitly excluded from external AI APIs are a procurement requirement
- You want one Person record across allied health, NDIS, and aged care so clients with multiple funding streams do not get duplicated
- You want published per-program pricing and bundle discounts instead of separate platform fees per program
Strengths and gaps
What Splose does well — and where teams look elsewhere
Even where teams switch, the incumbent usually got something right first. We name what.
Where Splose is strong
- Australian-built allied health practice product with active NDIS support
- AI-assisted clinical note features for clinicians
- Approachable UX for solo and multi-practitioner clinics
Where teams look elsewhere
- NDIS rostering, SIL, and registered-provider compliance are outside core scope
- Aged care HCP, CHSP, Support at Home, and SIRS workflows are not part of the product
- No support-worker mobile app or unified roster with disability or home care arms
- Multi-program organisations still need a separate NDIS provider system
Side by side
Feature comparison
| Capability | Splose | CareOS |
|---|---|---|
| AU allied health practice | Strong | Equivalent depth + multi-program |
| NDIS-funded episodes | Plan-managed billing | Episodes + plan management + COS |
| NDIS provider rostering | Not in product | Full roster + SCHADS + shift board |
| Aged care HCP / CHSP / SaH | Not in product | Full aged care program |
| Encrypted clinical notes | Standard practice notes | AES-256 + excluded from external AI |
| AI documentation | AI scribe focus | Governed AI: notes, claim checks, copilot |
| Family / participant portal | Patient portal | Rep permissions + NDIS goals |
| Multi-program bundle | N/A | 20% / 45% bundle discounts |
AI head-to-head
AI: Splose vs CareOS
AI features ship across most modern healthcare software — the meaningful differences live in what the AI sees, what governance applies, and what happens when the model is wrong.
| Aspect | Splose | CareOS |
|---|---|---|
| AI session note drafting | AI scribe drafts from session content — convenient, but the clinical body is processed by external AI | AI drafts from structural metadata (session type, goals, duration); the encrypted clinical body is never sent to external AI |
| AI claim validation | Not a product centrepiece — billing assist focused on item lookup | PACE/PRODA pre-validation — line-item check against price guide, registration group, remaining budget before submission |
| AI roster / coordinator copilot | Not in product (no roster surface to copilot over) | Roster draft AI for shift coverage; coordinator copilot answers plan-budget and roster questions in plain English |
| AI governance | Standard SaaS T&Cs | Every AI output labelled, logged, reviewed; opt-out per feature; outputs never auto-publish to participants or claims |
Australian specifics
Built for AU funding rules, AU clinicians, AU residency
Most procurement decisions in Australian care come down to seven AU-specific dimensions. They are listed below in the same order on every compare page.
| Dimension | Splose | CareOS |
|---|---|---|
| AU data residency (clinical content) | AU hosted — confirm DR region | Sydney primary + Melbourne DR; encrypted notes never sent externally |
| AHPRA / SPA credential tracking | Practitioner profile fields | AHPRA + SPA tracked with status, conditions, expiry, and credential expiry sweeps |
| Medicare CDM/EPC + MHCP item rules | MBS billing supported | CDM/EPC session-count tracking with GP review-letter triggers; MHCP/Better Access depth |
| NDIS provider rostering + SCHADS Award 2010 | Not in product | Full SCHADS-aware roster, timesheets, penalties, allowances, travel time |
| Aged care HCP / CHSP / Support at Home | Not in product | HCP Level 1–4, CHSP, Support at Home funding hub, residential beds |
| NDIS Practice Standards evidence (×9) | Not the product focus | Standards-mapped evidence + audit-ready export from operational data |
| My Aged Care + DEX reporting | Not in product | MAC referral inbox, claims, DEX quarterly reporting |
Switching plan
A typical migration is weeks, not quarters
Splose migrations follow a published playbook with parallel-run before live cutover. Typical timeline: 4 weeks.
Splose is a strong allied-health-first product. CareOS is for practices that also serve NDIS or aged care clients alongside their clinic work — or for practices growing into a registered NDIS provider role where rostering, SCHADS, and Practice Standards evidence become first-class requirements.
Pricing transparency
What you'll pay
Both products publish pricing — here's the practical comparison for buyers planning the next 12 months.
Splose pricing
Per-practitioner subscription with published tiers
CareOS pricing
Published per-program on /pricing. Pay only for programs you enable; 20% bundle discount at two programs, 45% at three.
Common questions
Splose vs CareOS — frequently asked
Pulled from real procurement and demo questions. FAQ schema is emitted alongside this section.
- Is CareOS a good Splose alternative for allied health?
- For allied-health-only solo or small clinics, Splose is a focused product. CareOS is the better fit when your practice also serves NDIS-funded clients in homes or community, needs encrypted clinical notes that are excluded from external AI, or expects to add NDIS provider rostering, support coordination, or aged care within 12 months. CareOS keeps Medicare/DVA/HICAPS depth equivalent to Splose while adding multi-program rostering and PACE claiming on the same record.
- Does CareOS support AI clinical notes like Splose?
- Yes — but with a different data-handling contract. CareOS AI drafts SOAP-style summaries from structural metadata (session type, goal IDs, duration) rather than sending the encrypted clinical body to external AI APIs. Every AI-drafted output is labelled and held for clinician review before finalisation. This is designed for procurement environments where clinical content is excluded from external AI for privacy reasons.
- Can I migrate from Splose to CareOS without losing patient history?
- Yes. Splose data exports as CSV (patients, appointments, notes, invoices, NDIS-funded billing). CareOS imports patients into the Person record, episodes into per-funder episode records, and clinical notes into AES-256 encrypted clinical fields. A typical practice migration runs four to six weeks with a parallel-run window before live cutover. See /switch/splose for the full playbook.
- Does Splose handle NDIS provider rostering and SCHADS payroll?
- Splose handles allied health practice scheduling and NDIS-funded billing for plan-managed clients, but does not provide NDIS provider rostering, SIL home management, SCHADS Award 2010 timesheet calculation, or registered-provider compliance evidence. Practices that grow into registered NDIS provider work typically pair Splose with a separate provider platform — CareOS replaces both with a single record.
- How does CareOS pricing compare to Splose?
- Both publish pricing transparently. Splose charges per practitioner across allied-health features. CareOS charges per program enabled (allied health, NDIS, aged care) — practices using only allied health pay the allied health rate; adding a second program triggers a 20% bundle discount, and three programs trigger 45%. See /pricing for the calculator.
- Does CareOS support Medicare CDM/EPC, DVA, and HICAPS like Splose?
- Yes. Medicare bulk-billing and patient claims for MBS items (CDM/EPC, MHCP/Better Access, telehealth where eligible), DVA Gold and White card billing, HICAPS Go terminal and cloud lane, HealthLink secure messaging, and My Health Record view/upload are all built in. Item validation runs against the schedule and referral rules per session.
- Are encrypted session notes ever sent to external AI services?
- No. AES-256 encrypted clinical session content is never sent to external AI APIs under any circumstances — this is a hard product contract, not a configuration toggle. AI features that assist documentation operate only on structural metadata. This is the most-asked procurement question for allied health practices that share clients with NDIS or aged care arms.
See CareOS against your real workflow
A 30-minute walkthrough using your service mix, funder mix, and team size — no slideware. We will be honest if Splose is the better fit for your stage.